KnowRoaming Stories

From the flight deck: Pilots review KnowRoaming


Pilots lead busy lives that require staying connected at all times. From staying in touch with family and friends to making hotel arrangements and checking their flight schedules, they certainly don’t have the time to be tracking down local SIM cards. They require the ease and convenience our Global SIM Sticker provides.

But don’t just take our word for it. Read what pilots around the world have to say about KnowRoaming.


Sebastien, Air Canada Pilot:

“Ever since I’ve been using KnowRoaming, it has changed the way I stay connected when traveling: no more missed calls, no more hunting for free Wi-Fi hotspots and no more scary monthly bills. I just use my phone when I want to, where I want to. I recommend it to everyone.”


André, Emirates Airlines Pilot:

“I’m an airline pilot and on average I do six trips per month, and we only have international routes. I have been “world-testing” my KnowRoaming and I’m ecstatic about the result! It’s (almost) idiot-proof, and the rates are amazing.”


Julian, South African Airways Pilot:

“Cell phone coverage has been fantastic and every country I’ve been to in the last year has me covered. Gone are the days for the need to carry packs of local SIM cards for every destination. The ability to receive calls on my local home cell number via the KnowRoaming sticker anywhere in the world is a huge benefit.

“Their app keeps me up to date on my spending habits and shows me the latest call/data rates for every country. No more nasty surprises on my cell phone account with exorbitant roaming charges. My bill has dropped by 90%!

“The best part of KnowRoaming is that it’s all prepaid. NO contracts. So give it a try.”


Jordan, Canadian Airline Pilot:

“Data connection is seamless and very impressive when it comes to speed….The convenience of being able to top up your credits on the fly with your credit card, or have it automatically topped up below $25 means you’re never going to be left in the lurch and calling your mobile company at 3am via VOIP (or haggling at that same freaking corner shop again).

“[KnowRoaming] is a slick little service that allows you to travel with impunity, freedom and that feeling that we professional travellers all crave—being ‘at home’ with your feet up on the couch looking at cat photos. Even if you’re a thousand miles away.”


It’s our pleasure to help pilots and flight crew stay connected around the world. If you work for an airline, contact us to learn if your company has a special KnowRoaming offer available. Email to learn more.

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  • Reply
    September 2, 2016 at 7:58 am

    I haven’t even bought one yet but I have asked support so many questions and received such good and prompt replies that I am definitely going to. If the quality of the service is as good as the quality of support this product beats the competition hands down.

    • Reply
      February 1, 2017 at 3:39 am

      Me too I agree with you Mike

  • Reply
    September 13, 2016 at 12:23 am

    Can ut be used on a mobile phone from singapore as im travelling to the usa in nov

    • Reply
      September 13, 2016 at 12:11 pm

      Hi Alicia, as long as your phone is unlocked you can use our Global SIM Sticker to stay connected when you travel. Please don’t hesitate to reach out if you have any further questions! Our support team is available 24/7 at

  • Reply
    John Joseph
    December 24, 2016 at 8:54 am

    For all you people considering this Product, I would highly recommend it as I have been using this SIM sticker for well over a year now! Awesome connectivity all over Europe ( that’s where my work takes me ! ). Don’t know of any other product that functions like this. Good Job Know roaming!

  • Reply
    Wendy chow
    December 28, 2016 at 11:14 pm

    My sim card is not working. So I need to change a new one. If I buy a new knowroming sticker can I use the same account as before?

  • Reply
    Alpheus Gweba
    January 6, 2017 at 2:14 am

    Hi there

    What are the benefits of having the Knowroaming sim card if you are not a global traveler? Is the sim strictly for travelers?

    Can the sim card take multiple local (within country) mobile numbers? Does the SIM card remove the need to have dual SIM card phones, or two phones for that matter?

    If the answer is YES to majority of my question then I need that SIM card, like yesterday already.

    • Reply
      January 10, 2017 at 4:00 pm

      Hi Alpheus,
      Thank you for reaching out! You can use the Global SIM Card in any of the 200 countries and territories we offer coverage.
      Yes, you may subscribe to multiple local numbers within the same country.
      With a dual-SIM card phone, you have your Home SIM and the KnowRoaming SIM Card together on the phone without the need to taking one SIM out and putting in the other. However, it is ideal to have the KnowRoaming SIM Card for a dual device rather than our KnowRoaming SIM Sticker.

      Hope this answers your question!

  • Reply
    Sharon Lim
    April 22, 2017 at 3:12 am

    Hi, I’m Sharon from Singapore. I am travelling to Okinawa, Israel and Taiwan from Jun-Dec. How would the product help me? And does the sticker delivers to Singapore? Can it be placed into a Wi-Fi huawei router to share the Wi-Fi w my friends? Just trying to find out more as in Singapore, we have Changi Wi-Fi router which is $5-10/day and shares up to 6 mobile device (either single/multi countries) – Wi-Fi only without voice. So I am trying to find out as your product comes w voice.

    • Reply
      May 9, 2017 at 10:42 am

      Hi Sharon, we do ship to Singapore. We do provide voice and data rates, to make calls with KnowRoaming you would have to insert our Global SIM Card into your phone. You are able to insert our Global SIM Card into other routers as long as the router allows you to enter our KnowRoaming APN to set up data.

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