News

It’s true. FREE WhatsApp usage with KnowRoaming

Traveler using free WhatsApp with KnowRoaming

 

Yes, you read that right. All your WhatsApp usage is on us! Travelers can use the popular messaging app around the world for free with KnowRoaming.

There’s no catch or fine print!

You can send unlimited pictures, messages, and videos as well as make voice calls with friends and family—we’re covering the costs so you can travel worry-free.

Seriously, you don’t need any credit on your KnowRoaming account to use WhatsApp. If you’re interested in using other apps that require data you will need to add credit as we are a prepaid service.

If you do have credit on your account, our system will refund any WhatsApp usage back to your account every few hours. You can view the refund entries in the Usage tab within the KnowRoaming app.

 

Pick your KnowRoaming product

Start using WhatsApp for free with any of our KnowRoaming products:

 

Global SIM Card

  • The only travel SIM you’ll ever need. No need to hunt for local SIM cards or wait on Wi-Fi
  • Connect to local networks around the world
  • Manage usage and prepay for all additional services in app

Global SIM Sticker

  • One-time easy application on your existing SIM Card
  • The SIM Sticker stays in your phone/tablet and activates every time you travel connecting you to local networks. At home it remains dormant.
  • Manage usage and prepay for all additional services in app

Global Hotspot

  • For business travelers
  • Tether up to 15 Wi-Fi enabled devices
  • Battery lasts up to 20 hours

Purchase your KnowRoaming product at knowroaming.com. Free shipping is available to Australia, Canada, United Kingdom, United States, and Singapore.

Current KnowRoaming customers can start enjoying WhatsApp for free today!

We’re looking forward to seeing where you use KnowRoaming and enjoy free WhatsApp! Share your worry-free adventures on Twitter and Instagram using #LetsRoam.

 

UPDATE 11/17/16: We do not yet support WhatsApp’s new video calling feature. We hope to support it soon.

UPDATE 12/08/16: WhatsApp’s new video calling feature is now free on KnowRoaming!

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63 Comments

  • Reply
    Bruno
    November 9, 2016 at 10:41 am

    Are whatsapp voice calls included? If so this is incredible news!

    • Reply
      KnowRoaming
      November 9, 2016 at 1:27 pm

      Hi Bruno, thank you for asking! Yes, calls through WhatsApp are free on KnowRoaming. 🙂

  • Reply
    JEFFREY
    November 9, 2016 at 1:56 pm

    How does it work doesnt what app automatic ues up data on roaming meaning will deduct the credit frm the user account.? Once what app is inuse it will start upload and download data. ???
    I dont understand how it work that will be free.?

    • Reply
      KnowRoaming
      November 10, 2016 at 3:43 pm

      Hi Jeffrey, you don’t need to add any credit to your account to take advantage of this feature. When you are on KnowRoaming you can use WhatsApp for free. You can see this reflected in the Usage tab in the KnowRoaming app. Any WhatsApp use will appear as $0.00. If you have credit on your account, all WhatsApp usage will be refunded in the KnowRoaming app.

  • Reply
    Sabrina
    November 9, 2016 at 2:11 pm

    Ive been using knowroaming for a couple of months now. It means that it will automatically updated on my account & that i can use whatsapp for free as of now right?

    • Reply
      KnowRoaming
      November 9, 2016 at 4:56 pm

      Hi Sabrina, yes that is correct! You will see the free WhatsApp usage reflected in the KnowRoaming app.

  • Reply
    Darren Pretli
    November 9, 2016 at 2:41 pm

    How can you get what’s app for free, you would have to turn on your data roaming in order to get what’s app to work so would be passing for all other data that is pushed to your phone

    • Reply
      Darren Pretli
      November 9, 2016 at 2:43 pm

      Paying for all other data that is pushed to your phone

      • Reply
        KnowRoaming
        November 10, 2016 at 3:45 pm

        Hi Darren, when you’re on KnowRoaming any WhatsApp usage will be free. No credit is needed for this. However, if you’d like to use any other apps on KnowRoaming you do need to add credit as KnowRoaming is a prepaid service. Let us know if you have any other questions!

  • Reply
    joseph
    November 9, 2016 at 2:58 pm

    So when I travel, I need to have Roaming data on on my android for this to work? Thanks

    • Reply
      KnowRoaming
      November 10, 2016 at 3:49 pm

      Hi Joseph, that is correct! You will need to use our Global SIM Sticker or Global SIM Card to use this feature. No credit is needed to use WhatsApp. However, if you’d like to use any other apps on KnowRoaming you will need to add credit as KnowRoaming is a prepaid service.

  • Reply
    Prieur du Plessis
    November 9, 2016 at 3:03 pm

    I thought that when KnowRoaming is activated all internet costs were covered by the $7.99/day package. If so, what saving does the new service offer?

    • Reply
      KnowRoaming
      November 10, 2016 at 3:53 pm

      Hi Prieur, thank you for reaching out! If you purchase an Unlimited Data package all data costs are covered. With this new feature, you do not need not purchase a data package or add credit. If you’re only using pay-as-you-go data rates, any WhatsApp usage is free.

  • Reply
    Mark
    November 9, 2016 at 3:06 pm

    Do customers require a positive knowroaming balance on the SIM card or sticker to use WhatsApp?

    • Reply
      KnowRoaming
      November 10, 2016 at 3:55 pm

      Hi Mark, thank you for your question! No credit is needed to use WhatsApp. However, if you’d like to use any other apps on KnowRoaming you do need to add credit as KnowRoaming is a prepaid service. Let us know if you have any other questions!

  • Reply
    Andrew
    November 9, 2016 at 3:09 pm

    How does it work? Do you need to turn data on, which costs money, to use WhatsApp?

    • Reply
      KnowRoaming
      November 10, 2016 at 3:57 pm

      Hi Andrew, when you’re using KnowRoaming any WhatsApp usage is free. If you’d like to use any other apps on KnowRoaming you do need to add credit as KnowRoaming is a prepaid service. You can view our data rates in each country on http://www.knowroaming.com.

  • Reply
    RC
    November 9, 2016 at 3:21 pm

    Can Knowroaming be used locally in Canada?

    Which carrier would it be connected to? How is the overall reception and speed? 3G only, 4G, or LTE support?

    Is Whatsapp unlimited usage forever?

    Thank you

    • Reply
      KnowRoaming
      November 10, 2016 at 4:30 pm

      Hi RC, KnowRoaming has coverage in 200+ countries and territories. This WhatsApp feature is intended to be used while traveling to keep in touch with friends and family. We have agreements with top tier networks all over the world. We currently offer 3G speeds and are working on 4G/LTE. Free WhatsApp usage is a new feature we’re offering with no expiry or plans to discontinue it at this time.

  • Reply
    Raj
    November 9, 2016 at 3:54 pm

    Will this SIM card work in India for WhatsApp calls and text messages ? Which network in India, will it use ?

    Do I need an additional mobile data plan in India to use it ?

    Or I just buy this knowroaming SIM card and put it in my phone, and I am good to go, and can make WhatsApp calls and text messages with other WhatsApp guys ?

  • Reply
    John
    November 9, 2016 at 3:56 pm

    Does one need to maintain a non-zero balance for this feature to work?

    • Reply
      KnowRoaming
      November 11, 2016 at 9:37 am

      Hi John, thanks for reaching out! No credit is needed to use WhatsApp. However, if you’d like to use any other apps on KnowRoaming you will need to add credit as KnowRoaming is a prepaid service. If you have credit on your account any WhatsApp usage will be refunded. You can see this reflected in Usage tab in the KnowRoaming app.

  • Reply
    YS
    November 9, 2016 at 4:00 pm

    How do I activate it?do I need to buy the usd$7.99 package?
    Or just switch to KRoaning Sim and able to use Watsapp for free?

    • Reply
      KnowRoaming
      November 11, 2016 at 9:40 am

      Hi YS, no actions or purchase is required. All customers using the KnowRoaming SIM Sticker or SIM Card can use WhatsApp for free.

  • Reply
    Aaron J D'Souza
    November 9, 2016 at 6:07 pm

    could i not purchase a plan and just use it??

    • Reply
      KnowRoaming
      November 11, 2016 at 9:43 am

      Hi Aaron, thanks for reaching out! No purchase is necessary to use WhatsApp for free. If you’d like to use other apps while on KnowRoaming, that will require credit as we are a prepaid service. You can use our pay-as-you-go data rates or purchase a 24-hour Unlimited Data package.

  • Reply
    Shaun
    November 10, 2016 at 5:29 am

    Hi, Can I just turn on my phone in a foreign country and start using Whatsapp or do I need to have a positive balance in my Knowroaming account? Thanks

    • Reply
      KnowRoaming
      November 11, 2016 at 9:44 am

      Hi Shaun, as long as you’re on the KnowRoaming SIM you do not need a balance to use WhatsApp. If you’d like to use other apps while on KnowRoaming that will require credit as we are a prepaid service.

  • Reply
    Norma
    November 10, 2016 at 1:03 pm

    Hello,
    If I have enabled the hotspot option, would the other person connected to my phone also have free whatsapp considering he would be using my connection?

    • Reply
      KnowRoaming
      November 11, 2016 at 9:50 am

      Hi Norma, Yes! Please note that if you are using an iPhone or iPad to create a Hotspot on KnowRoaming we cannot guarantee functionality in any given region due to restrictions set in place by Apple. These restrictions do not apply to Android or Windows devices.
      The KnowRoaming SIM sticker does not interfere in any way with regular Hotspot use while on your Home SIM.

  • Reply
    Fong
    November 10, 2016 at 5:24 pm

    In order to control the usage of the data, I use a firewall app to block unwanted data transfer while I am using knowroaming. The app works as a VPN. In this case, am I still eligible for free whatsapp?

    • Reply
      KnowRoaming
      November 11, 2016 at 9:54 am

      Hi Fong, yes you should still be able to use WhatsApp for free on KnowRoaming. If you experience any issues please contact our 24/7 support team at info@knowroaming.com.

  • Reply
    John
    November 11, 2016 at 12:14 am

    Hi, does the sim card or the credits expire after a certain period of time of inactivity?

    • Reply
      KnowRoaming
      November 11, 2016 at 9:53 am

      Hi John, the KnowRoaming SIM Card and SIM Sticker itself does not expire. Any unused credit on your account will expire after 15 months of inactivity.

  • Reply
    Marlene
    November 11, 2016 at 9:36 am

    Does the knowroaming icon remain visible on your phone even when you’re not roaming?

    • Reply
      KnowRoaming
      November 11, 2016 at 2:28 pm

      Hi Marlene, which icon are you referring to?

      • Reply
        Marlene
        November 11, 2016 at 2:51 pm

        The very small icon that sits on the top status bar of a phone when a app is active. Knowroaming icon remained visible even when not roaming which bugged the heck out of my kids after traveling back home

  • Reply
    Joel
    November 11, 2016 at 3:44 pm

    Hi. My credit is still being deducted when I’m using Whatsapp. All other apps were turned off. Only whatsapp was in use via KnowRoaming data. The free deal is not working for me.

    Is there something I have not done or set right?

    • Reply
      KnowRoaming
      November 11, 2016 at 4:35 pm

      Hi Joel,
      If you do have credit on your account, our system will refund any WhatsApp usage back to your account approximately every 2 hours. You can view the refund entries in the Usage tab within the KnowRoaming app.

      In regards to data usage, even though you may only be manually using WhatsApp, your phone still needs to pull data for back-end system purposes or any apps that were given permission to run in the background. There will always be a certain amount of data (albeit quite small) that your phone will pull even if you’re not actively using any apps. The only way to completely stop data usage is by turning off Data Roaming or keeping your phone on Flight Mode.

      I hope that helps clarify the situation. If you have any further questions our 24/7 support team can assist at info@knowroaming.com.

  • Reply
    Randy
    November 11, 2016 at 10:10 pm

    Hi there, does your service work on cruise ships? Specifically, I will be taking a royal caribbean cruise out of Texas to the Caribbean. Does your network work with the ships network while out at sea?
    Thanks!

    • Reply
      KnowRoaming
      November 14, 2016 at 4:34 pm

      Hi Randy, thanks for getting in touch! Our service does not work while the cruise ship is out at sea. However, you can use it while docking in multiple destinations where we offer coverage.

  • Reply
    Cherry
    November 14, 2016 at 11:42 am

    I have used the knowroaming and using whatsapp bur i discover it keeps on deducting the whatsapp usage from my account how can i have the credit back?

    • Reply
      Cherry
      November 14, 2016 at 11:48 am

      And the usage page shows i have used 7mb which should deduct 1.05 usd from my account but it deducts usd4 in fact

      • Reply
        KnowRoaming
        November 14, 2016 at 4:32 pm

        Hi Cherry, thanks for reaching out! If you have credit on your account our system will charge for the WhatsApp usage and then refund it back to your account every 2 hours. You can view the refund entries in the Usage tab within the KnowRoaming app. Please be patient if you don’t see entries appear in the Usage tab every 2 hours on the dot because these entries are not processed in real-time. Please email info@knowroaming.com if you have any other issues.

  • Reply
    Kharin
    November 15, 2016 at 11:14 am

    Hi I have tried to access whatsapp using my knowroaming chip but I am unable to unless I am in a wifi area.

    • Reply
      KnowRoaming
      November 17, 2016 at 9:45 am

      Hi Kharin, our support team can help you troubleshoot this. Please reach out to them at info@knowroaming.com

  • Reply
    John
    November 16, 2016 at 1:35 am

    WhatsApp just had an update, will video calls be free using WhatsApp now?

    • Reply
      KnowRoaming
      November 17, 2016 at 9:43 am

      Hi John, we do not yet have full support for WhatsApp’s new video calling feature. We are working on it and hope to offer it soon!

  • Reply
    Jo
    November 17, 2016 at 1:01 am

    Hi. Are WhatsApp video calls also free?

    • Reply
      KnowRoaming
      November 17, 2016 at 9:43 am

      Hi Jo, we do not yet have full support for WhatsApp’s new video calling feature. We are working on it!

  • Reply
    Pask
    November 17, 2016 at 8:43 am

    Are video calls over WhatsApp free?

    • Reply
      KnowRoaming
      November 17, 2016 at 9:42 am

      Hi Pask, we do not yet have full support for WhatsApp’s new video calling feature. We are working on it and hope to offer it soon!

  • Reply
    Neil
    November 22, 2016 at 10:40 am

    Hi,

    where can I find a list of the countries in which I can use Whatsapp for free? Is it only available in countries where you offer unlimited data package at USD 7.99 a day or even in countries where the card is charged per MB of data used?

    • Reply
      KnowRoaming
      November 23, 2016 at 11:34 am

      Hi Neil,
      Free WhatsApp is available in every country we offer data rates, not just countries that have Unlimited Data packages. This full list is under our ‘Rates’ section on knowroaming.com.

      • Reply
        Neil
        November 28, 2016 at 5:42 am

        Thanks.

  • Reply
    Jas
    November 30, 2016 at 1:15 am

    Seriously if it’s refunded every 2 hrs then why is my balance decreasing and not maintaining the same?? It just doesn’t make sense at all. I use only largely WhatsApp then why is it every time I open knowroaming app the balance doesn’t go back to before I use WhatsApp???

    • Reply
      KnowRoaming
      November 30, 2016 at 11:52 am

      Hi Jas, in regards to data usage, even though you may only be manually using WhatsApp, your phone still needs to pull data for back-end system purposes or any apps that were given permission to run in the background. There will always be a certain amount of data (albeit quite small) that your phone will pull even if you’re not actively using any apps. We would recommend turning off any apps that run in the background to minimize these costs. I hope that helps clarify the situation. If you have any further questions our 24/7 support team can assist at info@knowroaming.com.

  • Reply
    Jun
    December 11, 2016 at 8:09 am

    Hi,

    I am trying to use what’s app through know roaming. It is pretty good when the phone is awake. However, what’s app can not get message when the is in sleep.

    I have set to let what’s app use background data and keep running, So I guess knowroaming has the mobile data connection blocked while in sleep. Is this true?if it is not, any suggestion to receive call or message timely when in sleep?currgently my credit is 0.

    Sincere thanks,

    Jun

  • Reply
    Felix
    May 1, 2017 at 5:51 pm

    Hi,
    I was wondering if free “WhatsApp” usage will also work as well with other chatting apps like telegram? How about texting with bots?
    Thanks,
    Felix

    • Reply
      KnowRoaming
      May 9, 2017 at 10:36 am

      Hi Felix, we currently only offer free data usage for WhatsApp. We have not expanded this to include other apps yet. We are considering it!

  • Reply
    Julian
    June 28, 2017 at 2:29 am

    Hello!
    Where can I see the list with all countries where the WhatsApp it is working?
    Actually I’m in Iran and WhatsApp doesn’t work…
    I’m using KnowRoaming simcard. Here, in Iran, my simcard was registred only on IR-TCI (MCI) network, but… without any data connection (2G or 3G). I tried to connect the simcard on Irancell, but no success…
    Any help?

    • Reply
      KnowRoaming
      July 5, 2017 at 3:29 pm

      Hi Julian, our 24/7 Support Team would be able to assist you. You can reach them at info@knowroaming.com.

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